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 This trainer's courseware kit includes everything you need to teach Administrative Support Soft Skills training workshops:

training manualsParticipant Training Manuals Instructor's GuideInstructor's Guide
with Lesson Plans
powerPoint slidesPowerPoint Slides and
Flip Chart Notes
 Quick Reference SheetsQuick Reference Sheets
Icebreakers, exercise files, and workshop activitiesIcebreakers, Exercise Files,
and other Workshop Activities
 pre and post-assignmentsPre-Assignments,
promotional advertorialsPromotional Advertorials Online Exam

Each of these training courses are easily customized so that you can deliver the perfect workshop each and every time.  Courses include everything that a trainer needs to deliver professional soft skills workshop, including training manuals, PowerPoint slides, icebreakers, exercise files, and other workshop activities, pre-assignments, post-assignments / assessments, quick reference sheets, promotional advertorials.

1.            Administrative Support

2.            Anger Management

3.            Assertiveness And Self-Confidence

4.            Attention Management

5.            Basic Bookkeeping

6.            Body Language Basics

7.            Budgets And Financial Reports

8.            Business Ethics

9.            Business Etiquette

10.          Business Succession Planning

11.          Business Writing

12.          Call Center Training

13.          Change Management

14.          Civility In The Workplace

15.          Coaching And Mentoring

16.          Communication Strategies

17.          Conflict Resolution

18.          Creative Problem Solving

19.          Critical Thinking

20.          Customer Service

21.          Delivering Constructive Criticism

22.          Emotional Intelligence

23.          Employee Motivation

24.          Employee Onboarding

25.          Employee Recruitment

26.          Facilitation Skills

27.          Generation Gaps

28.          Human Resource Management

29.          Interpersonal Skills

30.          Job Search Skills

31.          Knowledge Management

32.          Leadership And Influence

33.          Lean Process And Six Sigma

34.          Manager Management

35.          Managing Workplace Anxiety

36.          Measuring Results From Training

37.          Media And Public Relations

38.          Meeting Management

39.          Middle Manager

40.          Negotiation Skills

41.          Office Politics for Managers

42.          Organizational Skills

43.          Overcoming Sales Objections

44.          Performance Management

45.          Personal Productivity

46.          Presentation Skills

47.          Project Management

48.          Proposal Writing

49.          Public Speaking

50.          Safety In The Workplace

51.          Sales Fundamentals

52.          Social Media in the Workplace

53.          Stress Management

54.          Supervising Others

55.          Supply Chain Management

56.          Talent Management

57.          Teamwork And Team Building

58.          Time Management

59.          Train-The-Trainer

60.          Work-Life Balance

61.          Workplace Diversity

62.          Workplace Harassment

63.          Workplace Violence


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